Support
Last updated: 24 September 2026
Contact support
Email us at [email protected]. We typically reply within 1–2 business days.
Include your account email, device (iOS / Android / web), and a short description of the issue. Screenshots help when something looks wrong on screen.
Account and sign-in
- Reset your password from the app or web sign-in screen (Forgot password), or email support if you cannot access the account email.
- Delete your account in-app under Account, or on the web at app.planneryo.com/account.
Billing and plans
Organizer paid plans unlock higher event and member limits. Guests invited to an event join free. Manage or cancel a web subscription from Account → Plan & billing. For App Store purchases (when available), manage renewals in your Apple ID subscriptions.
Invites and events
- Open invite links on the device where you are signed in to Planneryo.
- If an invite fails, ask the organizer to resend the link, or contact support with the invite URL (do not share passwords).
Privacy and terms
See our Privacy Policy and Terms of Service. Privacy requests: [email protected].
Company
Planneryo is operated by Little Lion Labs. General inquiries: [email protected].